After-Visit Reviews
Asks your Wix Bookings clients for a review after each appointment, lets you approve what is shown, and displays the reviews on your site with review structured data.
After-Visit Reviews sends each client one short e-mail after their Wix Bookings appointment. The client clicks a star, writes a few words if they want, and chooses whether you may show the review. You approve reviews in your dashboard and show them on your site with the Client Reviews widget.
Set it up
- Install the app. Its page opens in your dashboard under Apps > After-Visit Reviews.
- Open Settings and switch on Automatic review requests. Only appointments that end after this moment get a request; past clients are not e-mailed.
- Choose when the e-mail goes out (default: 2 hours after the appointment ends) and who gets one: every client except no-shows, or only clients you mark as attended in Wix Bookings.
- Click Send test to see the e-mail in your own inbox.
- Optional: add your Google review link under Public review link. Everyone who answers sees it on the thank-you page, whatever rating they gave.
- Click Save settings.
Approve and reply
- New reviews appear under Reviews, marked Waiting for approval. Click Publish to show one on your site, Hide to keep it off, or Reply to add a public answer under it.
- Reviews from clients who did not allow public display are marked Private feedback. They are only for you and cannot be published.
- If you prefer, choose Show reviews right away under After the client answers.
- You get an e-mail for each new review (you can turn this off).
Show reviews on your site
- Open your site in the editor (Wix Harmony, Wix Studio or the classic editor).
- Click Add (+) > App Widgets (or Apps) and add Client Reviews.
- In the widget's settings choose the title, layout (cards or one column), number of reviews, star color, and whether to show the average rating and your replies.
- Publish your site. The widget shows only published reviews. It stays empty on the live site until you publish the first review.
The widget adds review structured data (schema.org LocalBusiness with AggregateRating) to the page. Search engines and AI assistants can read it; Google decides on its own whether to show stars, and usually does not for reviews a business collects about itself.
Clients, consent and unsubscribes
- Every e-mail has a link to stop review requests from your business. One click is enough.
- Clients who unsubscribed from your site's e-mails, or whose address bounced, are never asked.
- Under Consent you can choose to ask only clients who agreed to receive marketing e-mails.
- The same client is not asked again within 90 days unless you change it.
- The e-mail is sent from reviews@aldorock.com in your business name; replies go to your address.
Plans
- Free: up to 25 review requests a month, moderation, replies, the widget and structured data.
- Pro (12.99 USD a month): up to 2,000 requests a month, your own subject line and message, and one reminder 3 days later to clients who have not answered.
Wix AI assistant
Ask the assistant in your dashboard things like "How are my reviews doing?", "Which reviews wait for approval?" or "Send review requests to today's clients".
Questions
Write to support@aldorock.com. We answer on weekdays.
Help and policies
Support: support@aldorock.com (Monday to Friday, 09:00 to 17:00 Central European Time, except Swedish public holidays). See the support page, the privacy policy and the terms of service.